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Events Terms and Conditions
Delegate Substitutions & Booking Amendments
- Delegate substitutions and booking amendments are welcome provided notification
is received by Astar before 2pm on the working day before the Event. Regrettably,
delegate substitutions cannot be made on the Event day.
- Additional delegates can be added to bookings (at additional delegate rates
if applicable) provided places are available.
Cancellations
- Cancellations must be sent in writing and will be acknowledged by Astar
in writing. Cancellations made more than 4 weeks prior to the workshop will
not incur any charge. Cancellations made less than 4 weeks prior to the workshop
will incur 100% charge. Non-attendance by a delegate at an Event will constitute
a cancellation and incur 100% charge.
Payment
- Payment of invoices will be due within 15 days of the Event. Delayed payments
may be subject to an additional charge of 2% per month.
- Unless stated otherwise, all costs are exclusive to VAT which will be added.
- All cheques should be made payable to 'Astar Management Consultants Ltd.'
Event Alterations
- It may be necessary for reasons beyond Astar's control to alter the content,
timings, speakers, consultants or venue.
- Astar will use its best endeavours to ensure the Event is completed as planned
but shall not be liable for the loss (whether direct or consequential) suffered
by the Client in the event of Astar being unable to complete the Event in
whole or in part due to matters beyond its reasonable control, which expression
shall include (but shall not be confined to) illness, strikes, lock-outs or
other labour disputes, shortage of materials, accident or breakdown of motor
vehicles or other forms of transport, errors beyond the control of Astar in
booking arrangements, other delays in travel, riot, civil unrest or war.
Joining Instructions
- Full joining instructions will be sent to all delegates at least one week
prior to the Event. Astar cannot be held responsible for the non-arrival of
information and delegates should contact Astar if the information is not received.
Copyright
- Astar retains the copyright in any reports or manuals or other materials
that we might supply, unless a specific agreement is made in writing to assign
any rights to the Client.
Data Protection
- The personal information provided by you will be held on a database by Astar
Management Consultants Ltd. and any co-host. Information on these databases
is held in accordance with the Data Protection Act (1998). Your details may
be passed on to Event sponsors who may wish to contact you for marketing and
communications purposes. Should you now wish for your details to be passed
on, please write to the database manager at:
Astar Management Consultants Ltd.
6 Granary Buildings
Millow
Bedfordshire
SG18 8RH
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